The provider
Receives inquiries from travelers, agencies and hotels by WhatsApp, email, phone and social media. Each one adds work for the team, and the one that is not answered in time becomes a lost sale.
Technology for experience tourism
Reservations and distribution for the entire experience tourism industry
WOS is the technology and distribution layer for experience tourism. It connects experience providers (wineries, restaurants, hotels, tours, transport operators and guides) with the agencies and hotels that sell them and the travelers who book them.
Availability is centralized in one place and reflected across three channels: the provider's website, the marketplace for professionals (agencies, hotels and intermediaries) and the marketplace for travelers.
The problem
Three users, the same underlying problem
The agency
To build a custom three-day itinerary, it has to contact around ten providers through different channels and wait for every response. Its sale depends on those answers arriving on time.
The traveler
Finds information spread across many sites: the offer in one place, prices in another and reviews in a third. And booking immediately is not always possible.
The underlying problem is one: the offer is scattered and disconnected.WOS centralizes it in one place and connects it with all three.
Services
The same availability, reflected across three channels.
The provider's website, the marketplace for professionals and the marketplace where travelers book their experiences all pull availability from the same place.
WOS | booking
Reservation system for experience providers
Management panel: offer, rates, capacity, calendar and reports in one place.
Online booking engine integrated into the provider's website, with its own brand.
Travelers book and pay without messaging anyone or leaving the site.
WOS | trade hub
Marketplace for professionals: agencies, intermediaries and hotels
Provider catalog with real-time availability and rates.
Quote and confirm full itineraries without twelve open conversations.
Bookings, clients, vouchers and statuses in one panel.
wineobs.com
Marketplace of experiences and lodging for travelers
The marketplace where travelers book experiences and stays.
Search, compare and book without loose intermediaries.
Shows the same availability managed by the provider.
How it connects
One place, three channels, one traveler
WOS Booking is the system used by the provider. Trade Hub is the marketplace for agencies, hotels and intermediaries. Wineobs is the traveler marketplace. All three pull availability from the same place: every change is reflected everywhere.
The provider centralizes its offer in WOS Booking. From there it sells directly on its website with its own booking engine, connects with agencies and appears in front of travelers on Wineobs.
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